Someone will know. Without watching you all day.
Custodex quietly checks that you are safe and alerts your trusted contacts when you need help, giving peace of mind to the people who care about you.
No specialist device required. Set up in minutes. You control your contacts and location sharing
How it works
Three simple steps. Understood in seconds.
Choose your check-in schedule
Set when Custodex should ask whether you are safe.
Confirm with one tap
Tap “I’m safe” when the reminder arrives.
Your contacts are alerted if needed
If you miss a check-in or trigger SOS, Custodex follows your emergency plan.
Three safety modes
Know exactly what each one does, and what happens next.
Scheduled Check-ins
Best for everyday reassurance and people living alone.
- Started by: your chosen schedule.
- Who receives it: only if you miss a check-in, your trusted contacts.
- Delivered by: email and/or SMS.
- You can snooze a check-in if you need more time.
- You can cancel a false alarm before the grace period ends.
SOS Alert
Best when you actively need help.
- Started by: you, pressing the SOS button.
- Who receives it: the trusted contacts on your emergency plan.
- Delivered by: email and/or SMS, in the order you choose.
- You can cancel a false SOS before the grace period ends.
- Includes your custom message and important information.
Live Location Sharing
Best during journeys, appointments, walks or potentially unsafe situations.
- Started by: you, turning on live location sharing.
- Who receives it: the contacts you choose to share with.
- Live location, not just last-known.
- Sharing lasts for the duration you set (default 60 minutes).
- You can stop sharing at any time; contacts are not notified when it ends.
Two sides of the same relationship
One tool, with messaging for the person using it and the people who care about them.
For you
Live independently with a quiet safety net. Flexible check-ins, your chosen contacts, location only when you want it.
Explore for youFor your loved ones
Peace of mind without constant check-ups. Be alerted only when it matters, no app required to receive alerts.
Explore for familyWhat happens after a missed check-in
A clear, predictable path, so you and your contacts always know what comes next.
Reminder
Custodex sends your scheduled check-in prompt.
Missed check-in
No response after the reminder.
Grace period
A short window to confirm you are safe.
Trusted contacts alerted
Your chosen contacts are notified by email and/or SMS.
Contact acknowledges
A contact acknowledges the alert and can check on you.
Emergency plan shown
Your plan and important information are shared.
Custodex alerts the contacts you choose. It is not a replacement for local emergency services.
Safety without surveillance.
Custodex does not need to follow you all day. Choose whether an alert contains no location, your current location or temporary live location.
Simple, transparent pricing
Start free. Try Personal and Family for 7 days, no card required. Cancel anytime.
Free
For adoption and peace of mind
- One scheduled daily check-in
- One trusted contact
- Push reminders
- Email alerts
- 7-day activity history
- Basic emergency plan
- One practice alert per month
Personal
Everyday personal safety
or $29.99 / year Save 17%
- Flexible scheduling
- Up to 5 trusted contacts
- SMS alerts
- Manual SOS
- Optional location on alert
- Temporary live location
- Extended activity history
- Full emergency plan
- Guardian acknowledgements
- Pause & holiday mode
- AI Plan Builder assistant
Family
Several loved ones
or $69.99 / year Save 27%
- Up to 4 protected users
- 10 trusted contacts
- Family dashboard
- Shared guardian response
- Multiple emergency plans
- Longer history
- Priority support
- Flexible scheduling
- SMS alerts
- Manual SOS
- Optional location on alert
- Temporary live location
- Guardian acknowledgements
- Pause & holiday mode
- AI Plan Builder & Contact Verifier
Organizations
For teams & organizations
- Everything in Family
- Unlimited protected users
- Bulk team invitations
- Centralized admin dashboard
- Multiple emergency plans
- Full activity history
- Priority support
- AI Emergency Plan Builder
- AI Contact Verifier
- Dedicated AI safety agent
Built with the people it serves
Designed with feedback from people living alone and family caregivers.
“I stopped calling every morning to check she was okay. Now I only hear from Custodex when it matters.”
“It’s reassuring to know that if I don’t respond, someone I trust will be told, without me having to ask for help.”
“The check-ins fit my day. If something happens on a job, my emergency plan is already there for my contacts.”
Illustrative testimonials based on early-user feedback.
What Custodex must do better
To win, Custodex should be measurably better in five areas.
Emergency instructions
Contacts know what to do, not merely that something happened.
Guardian coordination
Everyone can see who is responding.
Privacy choice
No location, alert-only location or temporary live sharing.
International design
Localised messages and cross-border trusted contacts.
Practice and reliability
Every user tests the complete flow before relying on it.
Custodex creates a clear, private and actionable safety plan around the person, not merely another alert button.
Get Custodex on Your Phone (Free)
Scan these QR codes with your phone's camera to download the Custodex app instantly.
Frequently asked questions
Set up your safety plan in minutes.
Free to start. No specialist device required. You stay in control.