Cookie Policy

Last updated: January 17, 2026

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you signed in, and understanding how you use our service.

2. How We Use Cookies

Custodex uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the Service to function properly. They enable core functionality such as security, authentication, and maintaining your session. The Service cannot function properly without these cookies.

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing

Functional Cookies

These cookies allow us to remember your preferences and provide enhanced functionality.

  • Remembering your settings and preferences
  • Language preferences
  • Timezone settings

Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.

  • Understanding how you use our Service
  • Measuring the effectiveness of our features
  • Improving our Service based on usage patterns

3. Types of Cookies We Use

Session Cookies: These are temporary cookies that expire when you close your browser. They help us maintain your session while you use the Service.

Persistent Cookies: These remain on your device for a set period or until you delete them. They help us remember your preferences between visits.

First-Party Cookies: These are set by Custodex directly.

Third-Party Cookies: These are set by our service providers (e.g., analytics providers, payment processors).

4. Third-Party Cookies

We use the following third-party services that may set cookies:

  • Analytics Services: To understand how users interact with our Service
  • Payment Processors: To process subscription payments securely
  • Communication Services: To send email and SMS notifications

These third parties have their own privacy policies governing their use of cookies.

5. Managing Cookies

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Please note that if you disable essential cookies, some features of the Service may not function properly.

Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

6. Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites you don't want to be tracked. Currently, there is no industry standard for how to respond to Do Not Track signals, so we do not respond to such signals at this time.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us through our Help Center.

9. More Information

For more information about how we handle your personal data, please see our Privacy Policy.